on January 03, 2016 11:18 AM
Nagpagawa ako kahapon, kaya lang nadagdagan lang ang sira ng phone ko. Pag binalik ko naman, kasi may one month warranty, baka sasabihin yung lcd lang ang may warranty. P3.5k pa naman palit lcd, at class a pa ang ginamit. Sayang hindi dapat ako nag tiwala. To all, transact at your own risk..
on January 10, 2016 09:59 PM
Their technician broke my phone's flex cable for its vibrator and even lied that it was burnt/shot due to water damage.
I had my unit (sony z3 compact) serviced for lcd digitizer replacement at their satellite branch Xtremobile in greenhilss around 6pm today january 10,2015.
I've thoroughly tested my unit before going there with sony's service test via dialling *#*#7278423#*#* and all parts was working flawlessly except the lcd. Your technician doesn't even know that test it seems. I initially just wanted the lcd digitizer replaced but the technician insisted on me buying their digitizer with frame costing 5.5k. As I found out it was for a reason. The technician is not knowledgeable of disassembling such unit. I was wondering why their technician was taking up so much time forcefully working around disconnecting something on the lower left part of the phone which obviously where the motor/vibrator is located. Clearly he wasn't aware of the proper dis-assembly of such unit. Even putting it back on the item I bought, he was still looking at the original parts to see their difference. Seriously bro, be professional with your service. There's a lot of guides out there, and it would be much appreciated if you were honest that you aren't used on working on such unit and opted on looking for online video for a guide. Believe me, it would be beneficial for you and your customer. That way, even if you do break something. Telling your customer of your limits would already classify as a disclaimer. You just opted to lie, very unprofessional.
Seriously, how can it be burnt out if it was perfectly working before I even got to your shop? The technician weren't even aware of the service test from sony so he can thoroughly test the unit.
The item I bought seems to be working good though. You guys seriously made me regret on not installing the damn item myself.
Beware of their technicians when handling none apple products. Their services for apple products seems to be flawless though. I hope you guys take this as a lesson and improve on it.