Registered Full Name : ARNOLD GONZALES
Username : rnold
Town/City : Las Pinas
Contact Number : 0915-5641630
Member Since : January 15, 2003 03:39 AM
Last Online : November 29, 2005 01:54 PM
Type of Membership : REGULAR MEMBER

I bought a Duron 1300mhz CPU set (128MB, 32MB video card, CD-rom, floppy) with 3 days warranty. I expressed concerns of having trouble with failure to install it on the first day despite changing the harddisk, but then tried his suggestion through text first. On the second day I was able to successfully install by taking away the cd-rom and PSU then installed another one with combo feature. I tried the cd-rom on a different PC but pc hangs so I thought that was the problem. I was happy on the second day. I just informed him through text and tried through pm but his inbox is full that his cd-rom was just the problem. I waited for a reply since cd-rom was within warranty. When I misscalled he cannot be reached. Now here comes the third day. I was planning to do some extensive work on the PC by installing additional software but I was shock to find out that halfway thorugh instalaltion PC hangs and when I restart sometimes in detects hard disk and cd-rom sometimes not. I texted and misscalled but he cannot be reached anymore. On the fourth day he texted me. He suggests his initial suggestion still, I informed him that I have already done that on the second day. I asked him that maybe it is just overclocked so it hangs. He told me that his sorry but it is already out of warranty and that I can think what I want. I text him that what does he want me to think when after expressing concerns he immediately becomes out of reach- cellphone or PM. Of course I can only think of the worst already. No response from him

So to make the long story short I want to give him a bad feedback for the following reasons:

1. becoming unavailable when buyer has suddenly express concerns about product. If he did not want to be bothered anymore, you should have put no warranty instead.
2. the right way to deal with a buyer especially if you know your item is working well is to give suggestions on what to do and what not to do. At least show some effort of concern on your part.

He may be a good seller before sale but not really recommendable after.