Well, I guess I'm your first feedback. I was just using that printer 2 months ago and it was fine. After using that, placed that in my storage box to keep it safe from the elements. took it out and sold it to you, and maybe for some reason the storage box broke that. what do you think? but it's ok if you gave me that feedback. that's your opinion and i can't control it. and please, don't ever insinuate that my feedbacks aren't true. just ask all of them and i always sold them high quality working products at a very reasonable price. nuff said.